Each and every item produced at Otis Leather is 100% made by hand one at a time. We take the finest leather we can find and match it with the heaviest, most durable hardware available to make a functional and tough piece of equipment. As with any handmade item, each item is unique in appearance. Nothing here is mass produced.
Our guarantee is simple. If you are not 100% satisfied with your item, contact us within 7 days of receipt and we will make your purchase right. If you spend your hard earned money with Otis Leather, we want you to be totally happy with your purchase. For obvious reasons, laser engraved items are not returnable, but every effort will be made to make you happy.
Furthermore, we offer a lifetime warranty for workmanship and material. If your Otis Leather product should fail at any time during normal use, we will repair or replace your item free of charge. All you do is pay return postage.